DIVISION OF WORKFORCE DEVELOPMENT

 

Introduction

Preparing local citizens to be viable members of the area’s workforce is the ultimate goal of CDC’s Division of Workforce Development. Working in conjunction with the Workforce Investment Board (WIB), the Division supervises and administers the Workforce Investment Act (WIA) programs for the 10 parishes of Northwest Louisiana, excluding the City of Shreveport. The Division offers a multitude of programs designed to provide local employers with a trained workforce by offering remedial education, training, and employment assistance to low income and unemployed youth and adults. To this end, the Division operates one-stop workforce centers that provide labor market information; “scorecard” data on training providers; assessment, screening and referrals of potential employees; and hiring incentives for unemployed workers.

The Division’s programs are designed to stimulate the employment, training, and retraining of unemployed and economically disadvantaged and dislocated workers through training subsidies and employer incentives. Training services may include:

  • basic skills training,
  • occupational skills training,
  • on-the-job training where 50% of the wages for newly hired employees is reimbursed for a specified training period,
  • customized training combining on-the-job training and industry specific training,
  • cooperative education, private sector operated training/skills upgrading and retraining, and
  • employability training.

 

 

 

 

“Customized” training for employers’ new hires, combining OJT/vocational classroom training and access to state resources for incumbent worker training, also is available.

The Workforce Investment Act (WIA)

The Workforce Investment Act (WIA) is a federally funded, locally administered program designed to create an employment and training system dedicated to improving the quality of employment services provided to employers and citizens of Northwest Louisiana. A State and local community partnership, WIA provides its workforce development programs through One-Stop Centers. CDC, in conjunction with the WIB), administers the Workforce Investment Act (WIA) program in Northwest Louisiana, excluding the City of Shreveport.

Workforce Investment Board (WIB)

The Seventh Planning District Workforce Investment Board (WIB) is composed of representatives from businesses and from the ten (10) parishes in Northwest Louisiana. The WIB works with public agencies to review, monitor, and evaluate the operation of the local Workforce Investment Act (WIA) Program. The appointment of WIB members is made by the area’s Chief Elected Official from nominations submitted by all ten (10) parishes; membership and composition of the WIB are then submitted to the Governor of Louisiana for certification. Replacement members are also appointed in accordance with these procedures.

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Who Can Use WIA?

Any privately owned business or approved eligible training services provider can participate in (WIA) programs.

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Who Are the Customers?

  • Job Seekers
  • Students
  • Veterans
  • Older Workers
  • Dislocated Workers
  • Displaced Homemakers
  • Workers Seeking Career Advancement
  • Workers Seeking Career Changes

What Programs Are Available under WIA?

Programs for EMPLOYERS:

  • Occupational Skills Training
  • On-the-Job Training
  • Skill Upgrading and Retraining
  • Adult Education and Literacy Activities
  • Customized Training

Programs for JOB SEEKERS:

  • All of the above, plus
  • Programs that combine workplace training with related instruction
  • Training programs operated by the private sector
  • Entrepreneurial Training
  • Job Readiness Training
  • Support Services

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What Is a One-Stop Center?

CDC’s One-Stop Centers provide a physical location where business persons seeking employees or citizens seeking employment opportunities or information can go for help. CDC’s One-Stop Centers offer a warm, friendly atmosphere where customers receive uniformly high-quality, user-friendly employment, training, and labor market information from a knowledgeable staff.

Each Center contains career resource information which allows customers to explore job and training information at their own speed. The Centers also feature electronic linkages via the Internet to provide the customer with universal access to employment information and services throughout the area.

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What Services Are Available?

CAREER EXPLORATION:

  • Career Planning and Counseling
  • Occupational Exploration Assistance
  • Choices CT (Career Software)
  • Educational Assessment
  • Career Guidebooks and Videos

CAREER DEVELOPMENT:

  • Employment Readiness Assistance
  • Short Term Computer Skills Training
  • Apprenticeship Program Information
  • School Contact Guides & Information
  • Financial Aid/Scholarship Information
  • Child and Elder Care Information

JOB SEARCH ASSISTANCE

  • Labor Market Information
  • Resume Development Workshops/Preparation Assistance
  • Computerized Job Information - Federal, state and local job listings on the Internet
  • Access to Internet Resume Services
  • Job Search Workshops
  • Employability Skills Workshops
  • Job Hunting Tips/Job Search Guides

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INDIVIDUAL TRAINING ACCOUNT (ITA)

The Individual Training Account (ITA) system was established to finance training services for individuals enrolled in the WIA Title I Adult and Dislocated Workers program.

Once qualified to participate in the ITA system, the individual, in consultation with his or her CDC Account Executive, selects an eligible training provider. Once the training provider has been approved, the client is given a voucher to cover the cost of the training. The voucher is presented to the training provider who, in turn, redeems the voucher through The Coordinating and Development Corp.

Payments from ITAs to eligible training providers are made in a variety of ways, including electronic transfer of funds through financial institutions. Payments may also be made incrementally through payment of a portion of the costs at different points in the training course.

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Contact Information

Mr. Harold J. LaBorde, Jr.
Senior Vice-President
Division of Workforce Development
The Coordinating & Development Corporation
Phone/TDD: (318) 632-2022
Fax: (318) 632-2099
E-Mail: cdsport@shreve.net

Field offices:

Bienville Parish
Diann Hays, Account Executive
2434 Manning St.
P. O. Box 275
Ringgold, LA 71068
Phone: (318) 894-9173
Fax/TDD: (318) 894-3146
E-mail: cdring@starband.net 
Hours: Mon.-Wed.-Thurs.-Fri. 8:00 a.m. to 4:30 p.m.

Bossier Parish
Helen Hall, Account Executive
4000 Viking Dr. (71111)
P. O. Box 6298
Bossier City, LA 71171
Phone: (318) 741-7363
Fax/TDD: (318) 741-7373
E-mail: hhall@ldol.state.la.us 
Hours: Mon. through Fri. 8:00 a.m. to 4:30 p.m.

Caddo Parish
Brenda Clarke, Account Executive
2900 Dowdell St. (71103)
P. O. Box 3510
Shreveport, LA 71133-3510
Phone: (318) 676-5721
Fax/TDD: (318) 676-7112
E-mail: bclarke@ldol.state.la.us 
Hours: Mon.-Wed.-Fri. 8:00 a.m. to 4:30 p.m.

Claiborne Parish
Anne Wilks, Account Executive
WIA Youth Center
3940 Hwy 79
Homer, LA 71040
Phone: (318) 927-3338
Fax/TDD: (318) 927-3338
E-mail: cdhomer@bayou.net 
Hours: Tues. and Thurs. 8:00 a.m. to 4:30 p.m.

DeSoto Parish
Debbie Robertson, Account Executive
142 Lake Rd.
Mansfield, LA 71052
Phone: (318) 871-2391
Fax/TDD: (318) 871-2393
E-mail: arklataa@bellsouth.net
Hours: Mon. through Fri. 8:00 a.m. to 4:30 p.m.

Lincoln Parish
Leonard Booker, Jr., Account Executive
307 N. Homer St., Suite 307
Ruston, LA 71270
Phone: (318) 251-1330
Fax/TDD: (318) 251-1329
E-mail: cdruston@bellsouth.net 
Hours: Mon. through Fri. 8:00 a.m. to 4:30 p.m.

Natchitoches Parish
Kecia Glynn-McConathy, Account Executive
714 Fourth St.
Natchitoches, LA 71457
Phone: (318) 357-3275
Fax/TDD: (318) 357-3279
E-Mail: cdnatch@cox-internet.com 
Hours: Mon. through Fri. 8:00 a.m. to 4:30 p.m.

Red River Parish
Diann Hays, Account Executive
Red River Parish Courthouse
615 E. Carroll
Coushatta, LA 71019
Phone: (318) 932-9570
Fax/TDD: (318) 932-5080
E-Mail: cdring@starband.net 
Hours: Tuesday 9:00 a.m. to 2:00 p.m.

Sabine Parish
Terri Remedies, Account Executive
1125 W. Mississippi Avenue
P. O. Box 981
Many, LA 71449
Phone: (318) 256-2698
Fax/TDD: (318) 256-3283
E-mail: devcorpc@bellsouth.net 
Hours: Mon. through Fri. 8:00 a.m. to 4:30 p.m.

Webster Parish
Anne Wilks, Account Executive
310 Homer Rd. (71055)
P. O. Box 490
Minden, LA 71058
Phone: (318) 371-3028
Fax/TDD: (318) 371-3053
E-mail: awilks@ldol.state.la.us 
Hours: Mon. through Fri. 8:00 a.m. to 4:30 p.m.

Equal Opportunity Employer/Program
Auxiliary Aids and Services Are Available upon Request to Individuals with Disabilities.

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